When you use our services at ArdentEdu, you’re trusting us with your information. We at Ardent Educational Consultants Sdn Bhd (ArdentEdu) understand this is a big responsibility and work hard to protect your information and put you in control. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export and delete your information.
This Privacy Policy governs your access to and use of the services, websites and applications offered by Ardent Educational Consultants Sdn Bhd (the “Service”). Your access to and use of the Service is conditioned on your acceptance of and compliance with this Privacy Policy or our Terms of Service.
By accessing or using the Service you agree to be bound by this Privacy Policy. Please read it carefully — if you do not agree, please do not use the Service.
As ArdentEdu evolves, this Privacy Policy will need to evolve as well to cover new situations. Any revisions shall become effective on the date they are posted on ardentedu.com or in the Service. You are advised to review these regularly for any changes, as continued use is deemed approval of all changes.
01 Personal Data
ArdentEdu values your privacy and is committed to protecting it in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using ArdentEdu, you agree and consent to us using and processing your Personal Data.
“Personal Data” means information about you from which you are identifiable — including but not limited to your name, telephone number, credit or debit card details, race, gender, email address, any information you have provided in registration or application forms, and any information that has been or may be collected, stored, used and processed by ArdentEdu from time to time. This includes sensitive personal data such as data relating to education, health and religious or other similar beliefs.
The provision of your Personal Data is voluntary. However, if you do not provide ArdentEdu with your Personal Data, your usage of the Service may be incomplete and may cause ArdentEdu to be unable to allow you to use the Service.
By using the Service you consent to the transfer of your information to Malaysia and/or other countries for storage, processing and use by ArdentEdu.
02 Automatically Collected Information
In addition, the Service may collect certain information automatically — including but not limited to the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browsers you use, and information about the way you use the Service. As is true of most applications, we also collect other relevant information as per the permissions that you provide.
We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.
03 Access to your Personal Information
We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from the Service. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.
Reach our team at [email protected] or call 03-4142 0441.